Job Description
Academic Records & Data Integrity
• Provide authoritative oversight of student academic records management, ensuring timely, accurate, and secure maintenance of all academic and personal data.
• Lead the production and dissemination of customized academic reports for institutional decision-making, accreditation, and regulatory compliance.
• Implement and monitor rigorous degree verification procedures, transcript issuance, and certificate management to uphold institutional credibility.
• Ensure strict adherence to academic policies, data governance frameworks, and confidentiality protocols.
Academic Registration & Enrollment Management
• Collaborate with academic leadership to finalize semester course offerings, class schedules, and classroom allocations to optimize resource utilization and student experience.
• Oversee comprehensive enrollment cycles, including registration, add/drop periods, waitlisting, and degree audit processes.
• Manage integrated advising support by leveraging degree planning tools and academic performance analytics to enhance student progression.
• Maintain institutional ERP systems to facilitate seamless registration workflows and accurate academic tracking.
ERP Systems Oversight & Data Analytics
• Manage data quality and integrity within ERP and allied student information systems through close collaboration with IT.
• Drive the development of actionable academic insights, enrollment forecasts, and performance indicators to inform strategic planning.
• Utilize advanced analytics to identify trends, inform resource allocation, and support student success initiatives.
Student Success & Academic Alert Systems
• Lead the administration of early warning mechanisms and academic alert protocols to proactively identify and support at-risk students.
• Establish clear academic intervention criteria and coordinate with faculty and academic advisors to implement timely support strategies.
• Continuously evaluate and enhance alert processes to maximize student retention and academic achievement.
Quality Assurance & Evaluations
• Direct the administration of student and faculty evaluation processes, ensuring robust data collection, analysis, and reporting within the academic cycle.
• Maintain comprehensive records of evaluation feedback and collaborate with academic units to implement improvements in teaching and learning quality.
Academic Calendar & Bulletin Management
• Oversee the development, publication, and dissemination of the academic calendar with university stakeholders.
• Support the periodic review and revision of the Academic Bulletin, program regulations, and curriculum documentation to reflect current academic standards.
Graduation & Certification
• Manage graduation clearance, degree audits, and certification issuance to ensure compliance with academic requirements and institutional policies.
• Coordinate all operational aspects of commencement ceremonies, including logistics, communications, and alumni documentation services.
• Facilitate post-graduation support services such as transcript requests, verification letters, and alumni academic records management.
Institutional Administration & Engagement
• Lead administrative support for staff and student orientations, scheduling, and academic facility management.
• Oversee student exit clearance procedures and the secure maintenance of post-enrollment academic records.
• Manage faculty office allocations and optimize utilization of classrooms and academic spaces.
• Participate in cross-functional operational projects aimed at enhancing institutional effectiveness and student experience.
Academic Governance & Committee Support
• Serve as an active member and administrative liaison for key academic governance bodies, including Academic Council, Academic Actions Committee, Learning & Teaching Committee, Disciplinary Committee, and Operational Management Team.